Returns & Exchanges
We want you to love your Dan & Phil merch, but if something isn't right, you can return or exchange unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached and the items are in their original packaging.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely package your items in their original bag or a sturdy box, ensuring you include the packing slip or a note with your order details.
- 3.Attach the Label
Print the provided prepaid shipping label (if applicable) or address your package to our returns warehouse as instructed in the portal.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 7-10 business days to your original payment method.